Hakan Forss: Toyota Kata – habits for continuous improvements

Hakan Forss’ session at the Lean IT Summit (10-2013):

We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle

What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement?

Source: http://www.lean-it-summit.com/4221-toyota-kata-countinuous-improvement-hakan-forss

Also: http://www-personal.umich.edu/~mrother/Homepage.html