This discussion will consider how lean initiatives can greatly benefit an IT department, and why a lean IT department can bring tremendous value to the company that it supports, above and beyond the traditional support these crucial staff members normally provide.
Link: https://www.linkedin.com/pulse/lets-get-lean-david-chou
Source: http://www.disciplinedagiledelivery.com/lean-operations-mindset/
An interesting article about what is part of a “lean IT operations mindset”:
And some more thoughts from the same Blog about Release Management and DevOps here
Finally, a promising book about Lean IT transformation. Published October 2015.
Illuminating a clear path to lean IT, the authors integrate more than two decades of combined experience to provide you with a proven method for creating and sustaining a true lean IT workplace. This field guide not only highlights the organizational techniques of more agile and lean processes, but also the leadership work required to help management adopt these new approaches.
By Mike Orzen and TomPaider
Source: https://blog.newrelic.com/2014/03/12/kanban-for-ops-teams/
The New Relic Ops team shares how they use Kanban to manage daily IT operations. How they deal with interruptive issues while managing a planned work stream.
A must read for all Ops people out there.
Key ideas:
Keynote to the 2014 DevOpsDays in Brisbane. Sidney talks about how complex systems need a different approach towards handling the “human factors” of failure, no more MDA’s dictating processes and controls top-down…
Quite a long presentation but one can skip the first 10 minutes or maybe even the first 37
DevOpsDays Brisbane 2014 – Sidney Decker – System Failure, Human Error: Who’s to Blame? from devopsdays on Vimeo.
More from Sidney here: http://sidneydekker.com/
Michael is sharing his view on how the DevOps community is “destroying” DevOps. A quick summary:
DevOpsDays Brisbane 2014 – Michael Ducy – Why You’re Destroying DevOps from devopsdays on Vimeo.
Source: http://www.infoq.com/articles/lean-project-management-oobeya
An article about (IT) Project Management the TPS way – project administration based on fast communication and short decision paths – eliminating “departmental thinking”.
Some highlights:
A very interesting article on the difference between bugs as seen within Agile software development and problems as seen within a lean way of working.
The author describes the goal of this article as follows:
The goal of this article is to describe how my thinking has been evolving on the topic of bugs and problems, provide some hints on how to better understand the problems causing bugs in order to improve the performance, and put this into perspective with some real life stories
Link and source: http://www.infoq.com/articles/bug-fixing-problem-solving Continue reading
Lean-production techniques have been revolutionizing operations for 50 years. Advances in technology, psychology, and analytics may make the next 50 even more exciting
This article first mentions a view examples of the application of lean principles within Retail banking, Hospitals, Airlines, Restaurants and Asset Management then highlights that in the future lean will play an important role in improving customer value in all industries, bridging gaps among operations, marketing, and product development.
URL: http://www.mckinsey.com/insights/manufacturing/next_frontiers_for_lean Continue reading
A good introduction to the Lean IT principles (ITSM conference, Las Vegas 2012)
Video:
Slides from slideshare: